We build and operate your critical business software,
so you can get on with growing your business.
AI enabled development
Our services gives you the ability to leverage low-cost AI development without needing to do it yourself.
Managed Infrastructure
We'll manage your infrastructure, including AWS, Azure, Supabase, Vercel, Cloudflare, Postmark, Mongo, OpenAI, Claude and more.
Application Dashboard
Everything there is to know about your software.
Application Blueprint
Everything we know about your application, your business and your users.
Technical Support
Just raise a ticket and our technical team are ready to help..
The Telos AI Agents operate on every ticket using a variety of workflows. They maintain and use the application blueprint to help our team solve problems faster.
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Kappa is an AI Agent whose job is to help you make good decisions about your software and its features.
Kappa brings product management skills and leverages your application blueprint to provide insightful guidance.
Delta is an AI Agent whose job is to curate the large volume of information we collect and to maintain the application blueprint.
Delta will collect knowledge from your key people, information from your users, data from your system and ticket information from Telos.
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The Telos platform is your one-stop place for all things related to your application. What's even better, is we'll manage it for you.
Whether you've got established systems that need fresh energy, or you're creating new software with AI, we've got your back.
Tickets
Everything is a ticket. This is how we track support, development, maintenance, planning, meetings.
Monitoring
We monitor your application so we will know about any issues before you do.
Security
We run the Aegis automated monitoring system over your application to detect and resolve security concerns.
Subscription Management
We'll manage, renew and pay for your subscriptions to ensure your application runs smoothly. We provide a statement of expenses and add a 10% surcharge.
AI Agents
Our AI agents run workflows on every ticket and use a variety of tools to help us solve problems faster.
Blueprint
The blueprint is constantly being updated based on the information learned in every ticket. It is then used to help answer questions and provide context for developers.
Infrastructure
We'll manage your infrastructure, including your build pipelines to ensure your application remains ready for your business at all times.
Ticket Attachments
Add videos, screenshots and documents to tickets and they will be automatically transcribed and captured in the ticket.
MCP Tools
Our MCP tools allow AI development agents to integrate with our agents.
Checklists
Tickets include checklists of action items that allow AI and team members to collaborate.
UI Models
UI models are clickable prototypes that help design, plan and communicate new applications and features.
Workflow Triggers
Workflows are triggered by a variety of events, such as a new ticket, change in status, on a schedule, next step in a checklist or on demand.
There is a lot of work to build and manage a software application, in addition to writing code. Our AI agents use workflows to help manage the whole process from end-to-end. The Telos platform has over 100 workflows, of which 33 are currently run by AI agents.
Triage
Every ticket gets triaged. The triage process will decorate the ticket with additional information and will create a checklist for delivering the ticket. The checklist will include a combination of steps that can be completed by our AI agent using workflows, by third party AI agents (via MCP) or by a team member.
Plan ticket
Tickets are planned based on the type of ticket, the size and the complexity. Planning includes steps such as investigating, UI design, researching, development, testing, review and release.
Ask question
We encourage our AI agents and our team to ask lots of questions, allowing the answers to be added as context to the ticket. If answers can't be provided, it highlights information that the system is missing which can be provided by customers.
Estimate ticket
Tickets are estimated in credits and assuming we have perfect knowledge of the software. The AI agent will refer to similar tickets before making a breakdown of the work and assigning a credit value.
Wrangle
One of our favourite workflows - wrangling tickets happens all the time and puts stuff where it needs to go. For example, after a meeting with a client, our AI will wrangle the actions from the meeting and create the required tickets.
Plan next step
Helps the AI agent and the team break down a larger piece of work into the next step. This provides much more dynamic planning than trying to plan an entire feature up-front and allows the next step to be based on progress so far.
Research
Uses web search to research a problem, or find documentation about a technology or tool we want to use.
Summerise
Summerise the ticket and all of the actions taken, then send the summary to the person to raised the ticket so they can stay informed without needing to read the whole ticket history.
Review learnings
Review the information in the ticket and identify any resources, concepts and stories that need to be updated. Create a checklist that includes a review step for each item identified.
Make tickets
Review a feature ticket and break it down into smaller tickets.
Create site map
Create a sitemap from the information known about the app. Consider what options to put in the main menu, to ensure good information architecture and usability.
Create feature UI model
A feature UI model is used to model out a feature in an app.
The UI model is a clickable prototype.
Update resource
Updates the documentation for a resource, by incorporating learnings and merging/deleting obsolete documentation. Resources represent the infrastructure and dependencies that an application has.
Update concept
Updates the documentation for a concept, by incorporating learnings and merging/deleting obsolete documentation. Concepts represent ideas and definitions that are specific to your business and your application.
Update story
Updates the documentation for a story, by incorporating learnings and merging/deleting obsolete documentation. Stories represent what the software does and also what the users do with the software.
We love solving business problems using AI-powered software, for founders who are relentless about improving their systems so they can stay ahead of their client's ever changing demands.
The AI-first service designed for forward-thinking business leaders who rely on purpose-built software.
Level 4, 40 Taranaki St, Wellington
New Zealand
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