# TEL604: Privacy Policy https://www.telosready.com/skills/TEL604?v=4 Telos privacy policy covering data collection, processing, retention, and user rights across the public website, web application, and support services. ## Instructions # Privacy Policy Privacy is a fundamental human right. Telos — referring to both the application and Telos NZ Limited, the company that provides it — values this right and is fully committed to ensuring the proper, open, and transparent management and use of all personal information it collects and handles. This statement explains when Telos collects personal information and what it does with it. It is reviewed on a regular basis and may change; if there are significant changes, users may be informed via email or the site. If you do not agree with this statement, Telos recommends you stop using the application(s). For comments or improvements on this statement, contact: privacy@telosready.com --- ## Telos Public Website and Sales & Marketing > **Cookies are used to track your use of this site. If you do not want cookies, please block them in your browser.** ### Data Collected | Data | Purpose | Stored In | |------|---------|-----------| | IP Address, Browser Signature | Logs and analytics | Google Analytics | | Name, Email, Company Name, Phone Number, Contact Form data | Sales and marketing, service billing | Pipedrive (CRM), Google Workspaces (Email) | | Payment information | Billing | Stripe | ### Purpose of Collection - Sales and marketing efforts - Improving the performance and effectiveness of the website - Billing where services have been agreed ### Systems and Processors - [Google Analytics](https://marketingplatform.google.com/about/analytics/) — Analytics Platform - [Pipedrive](https://www.pipedrive.com/) — CRM - [Google Workspaces](https://workspace.google.com) — Email System - [Stripe](https://stripe.com/) — Payment System - [Webflow](https://webflow.com/) — Web Host --- ## Telos Web Application > **This product uses LLMs to process data. All care is taken to ensure that your private data is not publicly exposed.** > **Cookies are essential to the use of this site. Disabling site cookies will prevent authentication and access to the application.** ### Data Collected | Data | Purpose | Stored In | |------|---------|-----------| | IP Address, Browser Signature | Logs and analytics | Google Analytics | | Email | Identity, notifications, and essential communications (e.g. login codes) | Clerk | | Nickname (optional) | Display name within the application | Clerk | | Application data and support ticket details | Providing support services | Azure | ### Purpose of Collection - Providing the services Telos is built for ### Systems and Processors - [Clerk](https://clerk.com) — Authentication and User Management - [Azure](https://azure.microsoft.com/) — Hosting and LLM Processing - [Google Analytics](https://marketingplatform.google.com/about/analytics/) — Analytics Platform - [Google Workspaces](https://workspace.google.com) — Email System - [Stripe](https://stripe.com/) — Payment System - [Anthropic](https://www.anthropic.com/) — LLM Processing (under Business Licence) --- ## Telos Support Services Support services provided by Telos do not expose personal data held in the systems being supported. Supported application data is kept separate and is not shared with any other part of Telos, except where telemetry is required or support agents need to intervene in a specific manner. ### Data Sharing Data is shared only with: - **Telos NZ Limited** and **Telos IP Limited**, solely in the capacity of operating the service they provide Telos does not share data with other companies for sales and marketing purposes. Aggregated data may be collected by Google Analytics under its own terms and conditions. ### Systems and Processors - [Clerk](https://clerk.com) — Authentication and User Management - [Azure](https://azure.microsoft.com/) — Hosting and LLM Processing - [Google Analytics](https://marketingplatform.google.com/about/analytics/) — Analytics Platform - [Google Workspaces](https://workspace.google.com) — Email System - [Stripe](https://stripe.com/) — Payment System - [Anthropic](https://www.anthropic.com/) — LLM Processing (under Business Licence) --- ## Data Handling ### Storage Location Data may transit outside the country or region where it is collected, based on the services used. ### Security Data is encrypted at rest and in transit. Access is restricted to support and admin staff only. ### Retention Data is retained for 30 days, or the period of use of the system, or the period of sales and marketing interest — whichever is longer. At the end of this period, data is securely destroyed by removing it from all databases and backups. --- ## Your Rights You have the right to: - Request a copy of any personal information Telos holds about you - Request corrections to any information you believe is wrong ### Requesting Your Data Contact Telos at: **privacy@telosready.com**← Skills Directory
TEL604
Privacy Policy
Telos privacy policy covering data collection, processing, retention, and user rights across the public website, web application, and support services.
# Privacy Policy Privacy is a fundamental human right. Telos — referring to both the application and Telos NZ Limited, the company that provides it — values this right and is fully committed to ensuring the proper, open, and transparent management and use of all personal information it collects and handles. This statement explains when Telos collects personal information and what it does with it. It is reviewed on a regular basis and may change; if there are significant changes, users may be informed via email or the site. If you do not agree with this statement, Telos recommends you stop using the application(s). For comments or improvements on this statement, contact: privacy@telosready.com --- ## Telos Public Website and Sales & Marketing > **Cookies are used to track your use of this site. If you do not want cookies, please block them in your browser.** ### Data Collected | Data | Purpose | Stored In | |------|---------|-----------| | IP Address, Browser Signature | Logs and analytics | Google Analytics | | Name, Email, Company Name, Phone Number, Contact Form data | Sales and marketing, service billing | Pipedrive (CRM), Google Workspaces (Email) | | Payment information | Billing | Stripe | ### Purpose of Collection - Sales and marketing efforts - Improving the performance and effectiveness of the website - Billing where services have been agreed ### Systems and Processors - [Google Analytics](https://marketingplatform.google.com/about/analytics/) — Analytics Platform - [Pipedrive](https://www.pipedrive.com/) — CRM - [Google Workspaces](https://workspace.google.com) — Email System - [Stripe](https://stripe.com/) — Payment System - [Webflow](https://webflow.com/) — Web Host --- ## Telos Web Application > **This product uses LLMs to process data. All care is taken to ensure that your private data is not publicly exposed.** > **Cookies are essential to the use of this site. Disabling site cookies will prevent authentication and access to the application.** ### Data Collected | Data | Purpose | Stored In | |------|---------|-----------| | IP Address, Browser Signature | Logs and analytics | Google Analytics | | Email | Identity, notifications, and essential communications (e.g. login codes) | Clerk | | Nickname (optional) | Display name within the application | Clerk | | Application data and support ticket details | Providing support services | Azure | ### Purpose of Collection - Providing the services Telos is built for ### Systems and Processors - [Clerk](https://clerk.com) — Authentication and User Management - [Azure](https://azure.microsoft.com/) — Hosting and LLM Processing - [Google Analytics](https://marketingplatform.google.com/about/analytics/) — Analytics Platform - [Google Workspaces](https://workspace.google.com) — Email System - [Stripe](https://stripe.com/) — Payment System - [Anthropic](https://www.anthropic.com/) — LLM Processing (under Business Licence) --- ## Telos Support Services Support services provided by Telos do not expose personal data held in the systems being supported. Supported application data is kept separate and is not shared with any other part of Telos, except where telemetry is required or support agents need to intervene in a specific manner. ### Data Sharing Data is shared only with: - **Telos NZ Limited** and **Telos IP Limited**, solely in the capacity of operating the service they provide Telos does not share data with other companies for sales and marketing purposes. Aggregated data may be collected by Google Analytics under its own terms and conditions. ### Systems and Processors - [Clerk](https://clerk.com) — Authentication and User Management - [Azure](https://azure.microsoft.com/) — Hosting and LLM Processing - [Google Analytics](https://marketingplatform.google.com/about/analytics/) — Analytics Platform - [Google Workspaces](https://workspace.google.com) — Email System - [Stripe](https://stripe.com/) — Payment System - [Anthropic](https://www.anthropic.com/) — LLM Processing (under Business Licence) --- ## Data Handling ### Storage Location Data may transit outside the country or region where it is collected, based on the services used. ### Security Data is encrypted at rest and in transit. Access is restricted to support and admin staff only. ### Retention Data is retained for 30 days, or the period of use of the system, or the period of sales and marketing interest — whichever is longer. At the end of this period, data is securely destroyed by removing it from all databases and backups. --- ## Your Rights You have the right to: - Request a copy of any personal information Telos holds about you - Request corrections to any information you believe is wrong ### Requesting Your Data Contact Telos at: **privacy@telosready.com**